Privacy Policy
Last updated: July 2026
Effective Date: July 8, 2026
Overview
This Privacy Policy explains how Lumière Home collects, uses, shares, and protects information when you browse our store, place an order, create an account, contact us, or otherwise interact with us online.
Information We Collect
We may collect information such as:
- Name, email address, shipping address, billing address, and other order details
- Account details if you create an account with Lumière Home
- Messages you send through our contact form or by email
- Device, browser, and shopping activity information used to operate and improve the store
How We Use Information
We use information to:
- Process and fulfill orders
- Provide order updates, account access, and customer support
- Respond to product questions, returns, and service requests
- Help prevent fraud and protect the security of our store
- Improve store performance, customer experience, and marketing where permitted
Payments
Payment information is handled by our payment providers to process transactions securely. Lumière Home does not store full payment card details on this website.
Cookies, Analytics, and Advertising
We may use cookies and similar tools to keep the store working, remember preferences, measure traffic, and support advertising activities where permitted by law. You can review our Cookie Policy for more information.
How We Share Information
We may share information with service providers that help us run the store, including payment providers, delivery partners, website hosting, customer support tools, and marketing or analytics providers. They may use information only as needed to provide services for us.
Retention
We keep personal information for as long as needed to fulfill orders, provide support, maintain accounts, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. To make a request, please contact us through our Contact page.
Security
We use reasonable safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from children.
Policy Updates
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.
Contact
If you have questions about this Privacy Policy or your information, please reach out through our Contact page.