Customer Support
Contact Lumière Home
Questions about an order, return, or product? Email our support team directly.
Email customer support
orders@lumierehome.usWe do not currently publish a guaranteed response time. For order help, include your order number and the email address used at checkout. For a damaged or incorrect item, include clear photos of the item and packaging.
Business information
Registered business address
Lumière HomePlot 242
Pretoria, 0035
Gauteng, South Africa
Lumière Home is an online-only retailer. This is the address our business is registered at for correspondence — it is not a walk-in showroom, and it is not the returns address. Please email support before sending any item back so we can confirm the correct return address.
We sell and ship to customers in the United States only. All orders are priced and charged in US dollars.
Order help
Include your order number for order, delivery, return, or damaged-item enquiries.
Track Order